Our Free Services
WHAT WE OFFER
Complimentary Services
Every service listed below is completely free of charge for Gold Palace customers.
No hidden fees, no conditions — just our promise to you.
Free Jewellery Polishing
Restore the original brilliance of your gold, diamond, and silver jewellery with our professional ultrasonic polishing service. We use industry-grade equipment to remove tarnish, scratches, and dullness — making your pieces look brand new.
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Free Jewellery Repair & Fixing
Broken clasp? Loose stone? Bent prong? Our master craftsmen will fix it at absolutely no charge. We stand behind every piece we sell with a comprehensive repair guarantee for the first year of purchase.
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Free Ring Resizing
Fingers change size over time — and we get that. Bring in any ring purchased from Gold Palace and we’ll resize it to your perfect fit, completely free of charge. Up to 2 resizes per ring, for life.
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Free Purity & Authenticity Check
Unsure about the purity of your gold or the authenticity of your diamonds? Walk in anytime and our certified gemologists will test and certify your jewellery — even if it wasn’t purchased from us.
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Free Jewellery Exchange Valuation
Planning to upgrade your jewellery? Get a free, transparent valuation of your old pieces before exchanging them. No hidden deductions, no pressure — just honest pricing from our expert valuers.
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Free Gift Wrapping & Packaging
Every Gold Palace purchase comes beautifully presented in our signature royal gift box — complete with a velvet pouch, authenticity card, and care guide. Perfect for gifting, at no extra cost.
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How It Works
Visit Our Store
Walk into any Gold Palace Jeweller store with your purchase receipt or order ID.
Show Your Piece
Hand over your jewellery to our service desk. Our team will inspect and note the work needed.
We Get to Work
Our master craftsmen handle your jewellery with the utmost care and precision.
Collect & Shine
Pick up your jewellery looking as brilliant as the day you bought it — completely free.
Terms & Eligibility
- Free services are available exclusively at our Gold Palace Jeweller store locations.
- A valid purchase receipt or order ID is required to avail repair and polishing services.
- Purity testing and exchange valuation are open to all walk-in customers, no receipt needed.
- Services are subject to availability; appointments recommended for repair and resizing.
- Gold Palace reserves the right to decline service for severely damaged or third-party altered pieces.
Visit Us Today
Bring your jewellery to our store and let our experts take care of it. No appointment needed for polishing — just walk in and we'll handle the rest.